My boss needed an item mailed. I went to grab money out of petty cash. That is when I discovered that the money was missing. Not just the paper bills but the two heavy envelopes filled with change. The type of change that would make for a fantastic day at the arcade.
I searched my office feeling panicked. Maybe the money had fallen back behind the desk drawer? Maybe I had moved the change. Nope.
A thorough search revealed nothing. The petty cash was gone.
I immediately went to both of my bosses. Had either of them moved/taken the petty cash? No.
The lack of suspects or even evidence led to an acceptance of cash loss. Procedures would change going forward.
Deep within us all, beats a heart that demands justice served. King Solomon speaks to this desire in Ecclesiastes 3. Concluding that justice will come in God’s time, not our own.
Silence, the lack of action, can be deafening in a situation like this. No one has come forward with any information. Could a child or even someone who shouldn’t have been in the building pulled off the heist? I’m not sure. But the need for justice screams in my heart.
Working in the world of an ————- office has led me to experience some extreme highs and deep lows professionally. As a front office manager, I have been placed in the unique position to fully observe almost all events in the office. In thinking through the different situations I have observed/experienced, both the good and the bad, I have come to conclude that:
Education Should Never Cease – This is as simple as providing constructive feedback to employees without belittling them. No one ever learns by being verbally assaulted over an issue. Instead, taking time to work through/ explain a potential problem helps an employee when they tackle the same issue again in the future.
Management Needs to Lead by Example – Yelling at employees, slamming the phone down on the desk in anger, and demanding unrealistic expectations are the actions of an office diva/ dictator. Don’t do these things! Instead, treat others as you want to be treated. A manager who believes that he has “earned” the right to treat employees in this manner, due to time spent working for the firm, is a manager leading his employees into a personal (daily) Hell. Don’t be this person.