When we flew out to California a few weeks back, we encountered a grumpy TSA Agent at our local airport. I’m still not sure why she was acting so rude at 6AM. Maybe she didn’t get her coffee? OR WORSE, maybe she doesn’t drink coffee!?!
But while work may not be exciting and may not be particularly fulfilling, I’ve been struck recently by how much our joy can be improved or eroded by people who work very ordinary jobs. In fact, I’d go so far as to say that ordinary people working ordinary jobs have an extraordinary number of opportunities to improve or erode our joy.