When you go to get your blood drawn, the last thing you want is someone with shaky hands.
Today, I went to the doctor’s office for my quarterly diabetes appointment. My appointment went well. All good there.
After checking out of my doctor’s office, I proceeded down the hall to go get some blood work done. I noticed that no one was in the waiting area outside the lab. Yes, I thought, I’m going to get in and out today.
Soon I heard my name called. “That’s me”, I said smiling (with my mask on).
Walking back to where blood is drawn, I asked, “How are you today?” It was then that I noticed that my blood technician, my vampire, was a tad upset. Uh oh.
“Which arm is your good arm?”
I thought about that for a moment.
“No one has ever asked me that before. Definitely my left arm.”
“Okay.”
“Sometimes, I’m hard to draw blood from. If you have to, you can pull from my hand.”
She looked over my hand before deciding on a point in my arm. Her hands were shaking.
One. Two. Three. She plunged her needle into my arm. Not finding the vein, she slowly moved the needle around exploring further. Which then caused me to move (it hurt). She muttered something and then another something. Hurriedly told me to hold a cotton ball against my arm while she surveyed my hand. She plunged her needle, again, this time into my hand. Success!
“I’m just so frustrated. We’ve been dealing with a lot here.”
I looked at her, “I’m sorry.”
“Honey, you don’t have say I’m sorry.”
“I’m just saying that it sucks that it has been hard.”
Her body language changed, perhaps softened.
“That’s it?”
“That’s it.”
“Have a good day!”
It’s amazing how one simple sentence can change an attitude. Good job!
LikeLiked by 1 person