A few weeks into a job, I came across a situation that was very foreign to me, verbal abuse. I don’t remember exactly what the task was, but my boss repeatedly told me that I had failed.
“This task is so easy that a third grader could do this.”
Then pointing out the window, “Do you see the Fedex person walking by? This is so easy that they could do this.”
Any sense of college optimism I had jumped out the window in that moment. Sadly, I began to let small repeated moments like those define who I am. Lies from the very pit of Hell itself.
Past failure, if we let it, can quickly become a part of our identity.
Failure is okay. I think that we have to grant ourselves the slack to fail from time-to-time. As long as we are learning from those failures, we are golden. Lies can only be exposed by truth. It is okay to fail because you will.
My personal information is running amok on the Internet! I have now received the first piece of SPAM related to your most recent debacle. Luckily, I can actually read and was able to see that you wouldn’t be using an email address like:
nment at soe dot innovyx dot net
This morning I learned, via The Ancient Gaming Noob, that your problems are more widespread than originally believed. Which makes me wonder, what the heck you have been doing? I would think, as a company, that one of your first and foremost priorities would be to secure your customer’s personal data. How could you have allowed for hackers to even obtain access to such things? You’re an electronics giant for the love of Godzilla! Capable of creating such things as the Walkman and the PS3!
It is time to put the big boy pants on Sony. We live in a digital age. Grow up or pass the company name onto someone else more deserving. Your squandering a legacy.
Where do I begin? Ever since purchasing a PS3 last year, I have loved your product. The box says that “it does everything” and the PS3 truly delivers. So here I was, enjoying the blu-ray and AAA games on your console, when suddenly the PlayStation Network goes out. Okay, I can deal with that. What I can’t deal with is finding out, almost a week later, that my personal information “may” have been compromised. By may, I mean my:
- Address (city, state, and zip)
- E-mail address
- PSN password and login name
All of the above have been “possibly” stolen from your system? What? You don’t know if whoever it was got my credit card information too? This is not acceptable. One of the first laws of business is to admit your mistakes upfront. This is especially true when it affects your clients and their personal banking information.
As of this morning, I have cancelled my credit card and have another one being reissued. I wish that I could somehow charge you, Sony, for my time and energy spent going about this task that never should have happened. Can you imagine if this had happened with Apple and iTunes?
My PS3 still sits faithfully by my television, waiting to connect to the Internet. While I appreciate the steps you have taken as a company to rectify this error (ie: shutting down the network), I do not appreciate the lack of communication on your part. My faith in Sony as a company has been shaken. Who is to say that this won’t happen again? I love my PS3, but I don’t love it enough to have my identity stolen and sold in some dark virtual alleyway. So what are you going to do, Sony, to regain my trust? I need something. A token that you are working to make sure that something like this never happens again. Ever. You can start by sending me an email telling me what I have read on different news sites. That is the least you can do.